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Find Studio Anna at the Untitled Artists' Fair, Stand 23, in July 2026

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studio anna

Frequently Asked Questions

LAST UPDATED: JUNE, 2026

Do you ship internationally?

Yes. Shipping options and availability are determined at checkout based on your delivery address.

How long will my order take to arrive?

Orders are typically processed within 72 hours. Delivery times vary depending on your location and shipping method.

Will I receive tracking information?

Yes. Once your artwork has been dispatched, you'll receive a tracking number by email.

Do I have to pay customs duties or import taxes?

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.

Can I return my artwork?

Yes. Change-of-mind returns are accepted within 14 days of delivery, provided the artwork is returned in its original condition and packaging. Please refer to the Returns Policy for full details.

My artwork arrived damaged. What should I do?

Please contact us within 5 business days of delivery and include photographs of both the artwork and its packaging. We'll work with you to resolve the issue as quickly as possible.

Can I cancel or amend my order?

If you need to make changes or cancel your order, please get in touch as soon as possible. Once an order has been dispatched, it cannot be cancelled.

Do you offer commissions?

Yes. I accept a limited number of bespoke commissions throughout the year. You can find out more about the process on the Commissions page or get in touch to discuss your project.

Is my artwork insured during shipping?

Yes. All shipments are fully insured while in transit and are sent using tracked delivery services.

Do I need a Substack account to subscribe to s|ice?

No. Simply enter your email address and each edition will be delivered directly to your inbox—no app or existing Substack account is required.