Studio Anna ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

We may collect the following types of information:

Information You Provide

When you voluntarily contact us or make a purchase, you may provide:

• Your name
• Email address
• Billing and shipping address
• Telephone number (if provided)
• Payment information (processed securely through third-party payment providers)
• Any information you include in messages or enquiries

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Referring website
• Cookies and similar technologies

We use your information to:

• Process and fulfil orders
• Respond to enquiries
• Provide customer support
• Send order confirmations and service communications
• Improve our website and user experience
• Monitor website performance and analytics
• Comply with legal obligations

If you subscribe to our newsletter, we may also send marketing emails. You may unsubscribe at any time using the link included in those emails.

Payments are processed securely by trusted third-party payment providers. We do not store your full payment card details on our servers.

Our website may use cookies to improve functionality, remember preferences, analyse website traffic, and enhance your browsing experience.

You can control or disable cookies through your browser settings, although some features of the website may not function correctly.

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

• Payment processors
• Shipping providers
• Website hosting providers
• Analytics services
• Email marketing providers
• Professional advisers where legally required

These providers only receive the information necessary to perform their services.

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal, accounting, or tax obligations.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request a copy of your data
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or your personal information, please contact:

Anna Mills

hello@anna.studio